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A premium Hotel and Spa chain wanted to provide health checks for their guests and health club members. Research showed that members who have had a health check are more likely to retain their membership for a greater period. The service would also be used as a sales tool to drive memberships sales through corporate outreach.

Using the Fitech online assessment platform this client is able to provide personalised individual health status reports which also incorporates customised factsheets, self help programs and personal fitness programmes using the exercise library.

A fitness instructor delivers the assessment, keys the data in to Fitech and then emails a report link for the member to review.

Further target communications can be sent to individuals based upon their health profile and specific needs. Find out how this could affect your membership retention rates, click here

Fitech Online, System customisation, Staff Training